Are you a night owl? Join our team!

Full Time (Night Shifts)
Prague
Posted 6 days ago

Our client for this project is a leading provider of communications services connecting consumers and businesses through cloud-connected devices worldwide. They provide a robust suite of feature-rich residential and business communication solutions that offer flexibility, portability and ease-of-use for both landline and mobile phones. Customers require help from friendly and knowledgeable colleagues. This role is perfect for native English speakers who are familiar within the Australian market (worked, lived, or studied in Australia).

We are launching this project in extension to an already successful day-time team! This is your chance to be an integral part of a growing department and make a difference within the business. As a pioneer in this project, there will be tremendous career opportunities such as promotions and leadership roles.

Main Responsibilities

  • Managing new new customers
  • Take inbound a calls
  • Update and manage your CRM with customer data
  • Communicate effectively with customers
  • Work as part of a team supporting colleagues where necessary

Your Profile

  • Native English speaker
  • Knowledge of Australia
  • Able to work nights within an international team in a central location in Prague (Karlin)

We Offer You

  • Full-time employment (12-month contract including a 3-month probationary period)
  • Fully paid training, paid overtime if required
  • 5 000CZK monthly performance-based bonus (paid monthly)
  • 12 000CZK yearly wellbeing vouchers (accrual commences after probation – 1 000CZK tax-free vouchers/month paid at 6-monthly intervals)
  • 20 days of holiday + 3 free days after 12 months (1 extra free day for each year of employment after the 3rd year, up to 30 holidays maximum)
  • 50% or 100% discounted Multisport membership (www.multisport.cz)
  • Meal vouchers (commence after probation period)
  • Frequent team building & social events
  • Business trips as applicable
  • Ongoing training sessions & personal development endeavours
  • Free Czech language classes
  • An international work environment centrally located in Karlin

Paid Training and Free Development

We provide full training in both sales skills and the business products of our clients. We share proven methodologies that are led by experienced trainers that ensure your success with us. Regular coaching sessions help you develop a career that prepares you for internal promotions and leadership roles within ICON Communication Centres (Utilitywise Prague).

Job Features

Job CategoryEnglish

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