B2B Technology Support Specialist

Full Time
Posted 6 days ago

Our client is a leading manufacturer within the semiconductor industry. With more than 30,000 employees worldwide, they are the world’s largest manufacturer of analogue IC components and one of the leading suppliers of integrated circuit products for automotive and industrial industries.

Main Responsibilities

  • Provide B2B support to both internal and external customers worldwide with a focus on English-speaking countries
  • Support the customer mostly via email, but also via chat and phone
  • Build sustainable relationships and trust with customer accounts through open and interactive communication to achieve satisfaction

Your Profile

  • Excellent communication skills, fluent verbal and written in English
  • Technical aptitude, technical help desk experience considered an asset
  • Working knowledge of MS Office applications, Internet navigation and contact management software
  • Good time management and organisational skills
  • Accuracy and attention to detail
  • Customer oriented and motivated with the desire to succeed
  • Interest in and willingness to work in an electronic environment
  • Excellent interpersonal skills

We Offer You

  • Full-time employment with an energetic international team
  • Fully paid training
  • 12-month contract including a 3-month probationary period
  • Very healthy base salary
  • Potential performance bonus of 5000CZK every month
  • Attendance bonus
  • Wellbeing vouchers 1000CZK/month after 3 months employment and paid at 6 month intervals
  • 20 days of holiday + 3 free days
  • Meal vouchers after 3 months
  • 50% company funded Multisport membership (multisport.cz) and internal sporting groups
  • Training and regular coaching sessions to prepare you for internal promotions and further career development
  • Beautiful central location in Karlin
  • Free Czech and English classes
  • Frequent team building & company events
  • Paid Training and Free Development

Training and Development

We provide full training in both sales skills and the business products of our clients. We share proven methodologies that are led by experienced trainers that ensure your success with us. Regular coaching sessions help you develop a career that prepares you for internal promotions and leadership roles within Utilitywise Prague.

Job Features

Job CategoryEnglish

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